Privacy Policy

Thank you for shopping with The Daily Planner. Your privacy is important to us, therefore we acknowledge and are committed to protecting your privacy. The following Privacy Policy outlines the information we collect about you, how we use the information and the choices you have to restrict or change this information. By using any of our services, you confirm you have agreed to our Terms and Conditions and read and understood this Privacy Policy.

Our Privacy Policy explains how we gather information about you and how we may store, maintain and use that information.

Who we are?

This website is operated by The Daily Planner (TDP). Throughout the site, the terms “we”, “us” and “our” refers to The Daily Planner.

Our website address is: thedailyplanner.com.au and the business name is The Daily Planner (TDP).

Personal data we collect

When we say “personal information” or “personal data” we mean identifiable information about you like your name, e-mail, address, telephone number, payment information, support queries, community comments and so on. If you can’t be identified, then this Privacy Policy doesn’t apply.

When you visit our website or use services, we collect personal data. We do this in the following ways: Information you provide us directly for example:

  • Making customer purchases

  • Accepting customer orders

  • Processing payments

  • Joining our membership/subscribing to receive emails

  • When you communicate with us directly (by email, telephone, direct mail or any other means)

How we use your data

  • to enable you to access and use our Site, associated applications and associated social media platforms;

  • to contact and communicate with you;

  • for internal record keeping and administrative purposes;

  • for analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms;

  • to run competitions and/or offer additional benefits to you; 

  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;

  • to comply with our legal obligations and resolve any disputes that we may have; and

  • to enhance our website and services

 If we are unable to collect your personal information

If we are unable to collect your personal data, some or all of the following may occur:

  • We may be unable to provide products or services to you, to the requested standard or at all;

  • We may be unable to communicate with you to provide information about products and services that you have purchased from us, or may intend to purchase in the future;

  • We may be unable to tailor the content of our marketing communications to suit your preferences;

  • Your experience when interacting with us may be delayed or not as efficient as you may expect;

Disclosure of personal information

We may disclose personal information to: 

  • [third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;

  • our employees, contractors and/or related entities;

  • our existing or potential agents or business partners;

  • credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;

  • courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and

  • third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. 

  • third parties to collect and process data, such as Google Analytics. This may include parties that store data outside of Australia 

By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside Australia and acknowledge that we are not required to ensure that those third parties comply with Australian privacy laws.

Contact forms

If you fill out a booking or contact form, you opt-in to saving your name, email address, phone number and other details entered on our protected server. We do not use the information submitted through forms for marketing purposes, only to contact you as requested.

Cookies

 A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. We use cookies to improve and enhance your experience on our site.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit in the future. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You may choose to refuse the use of cookies by disabling them. Please note that if you choose to disable cookies, you may not be able to receive full functionality of this website.

Links to other websites

Our website may contain embedded links to other websites or social media. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.

Contacting us

If you would like to contact us in relation to this Privacy Policy, data protection or your personal data please do not hesitate to contact us at:

info@thedailyplanner.com